This practice provides a year round, 24 hour emergency service to all our patients.
Using the Call Diversion service to mobile phones on the majority of occasions your call to either surgery will be directed immediately to the duty vet.
If the duty vet is not available your call will be diverted to an answering service. This service will either:-
a) ask you to leave a message so that the duty vet can return your call or
b) reply with the message below
“Our small animal emergency service is being provided by Border Vets from their surgery in Galashiels. To make an appointment in Galashiels please telephone 01896 752156.”
Both practices have access to our Practice Management System so will be able to view case records.
The following services have intimated that they would be willing to assist in the transport of small animals to the surgery.